Foundations in Talent

As a business that focusing on getting the very best innovative products direct from the manufacturers it is imperative that our team is the best it can possibly be. We recruit native speakers for our purchasing regions, which significantly enhances our communication and ability to deliver on our promises. We also strive for the best possible design of our marketing material and have an internal design team, completely in tune with the various brands under the Easylife Holdings umbrella.

To ensure we remain at the top of our game; we have also recruited experienced direct marketing professionals throughout our executive team; bringing high level experience from some of the largest direct-to-consumer businesses in the UK.

• We recruit native speakers for our purchasing regions.
• A fully autonomous internal design house.
• Experts from across all direct marketing spaces.

Servicing customers needs with more than just a smile

The various brands within Easylife Holdings Ltd have built their businesses on the ability to identify products that fulfil the needs of it’s customers. They all understand that the customer is the key to the future success of the business and invest in this area at all times.

• Rapid recognition of product requirements.
• Ensuring the customer is always pivotal to all operation reviews.
• Continued investment in state-of-the-art support systems.

Whether it is improving the online accessibility, increasing the call centre, or investing in state-of-the-art CRM systems; the customer is always at the heart of the business.

Standardising the "State-of-the-art" shopping experience

Our brands offer a truly multi-channel shopping experience. The customer can order via Post, Online and Phone. We are constantly reviewing our marketing offerings, where we produce Mail Order Catalogues, Email Promotions, innovative responsive website; as well as a huge call centre operation.

• True multi-Channel experience through mixed media presentation.
• Structure in place to provide a constant product review.
• A full in-house call centre that can provide detailed support to any need.

Innovation is always at the fore when we look to provide out customers with the best experience possible, always embracing the Best of Breed technologies.